Shipping policy

Processing & Handling Time

  • Processing Speed: All orders are processed and prepared for shipment within 1–3 business days.
  • Daily Cutoff Time: Orders placed before 2:00 PM EST begin processing the same business day. Orders placed after this time or on weekends begin processing the next business day.
  • Business Days: Our processing schedule runs Monday through Friday, excluding federal holidays.

Shipping Rates & Delivery Estimates

Once your order leaves our facility, the transit time depends on your location.
  • Standard Shipping: Delivers within 3–5 business days after transit begins.
  • Shipping Costs: Shipping charges for your order will be calculated and displayed at checkout.
Please note: Delivery timelines are estimates. External factors like carrier delays, extreme weather, or peak holiday seasons may occasionally impact delivery dates.

Shipping Limitations & Locations

  • Domestic Only: We currently ship to addresses within the United States only.
  • PO Boxes & Military Addresses: We ship to PO Boxes and APO/FPO/DPO addresses using standard carrier services.

Tracking Your Order

  • Notification Email: You will receive a Shipment Confirmation email containing your tracking number(s) as soon as your order ships.
  • Activation Time: The tracking number will become active and trackable within 24 hours of receipt.

Damaged, Lost, or Wrong Items

  • Damaged Items: If your order arrives damaged, please save all packaging materials and damaged goods, and contact us at risenkingthe@gmail.com immediately.

  • Lost Packages: If your tracking info shows "delivered" but you cannot find your package, please verify your shipping address and check around your property before contacting us.